Shipping & policy

 

Ordering

  1. Register as a new B2B client on colombianboho.com/wholesale

  2. Order online on our B2B webshop colombianbohob2b.com

 

Shipping

Our pottery is imported from Colombia by container and stored in our warehouse in Malle (near Antwerp) in Belgium.

  1. Free pick-up at our warehouse in Malle.

  2. Pallet transport. Delivery time is 1-3 working days.

 

NEW, LOWER SHIPPING TARIFFS!

Destination

 

Shipping tariff

Minimum order

Free shipping

Belgium

€ 30,00

instead of 55,00

 

€ 500,00 excl. VAT

over €800 excl. VAT

Netherlands

€ 30,00

instead of 62,00

 

€ 500,00 excl. VAT

over €800 excl. VAT

Luxemburg

€ 35,00

instead of 65,00

 

€ 500,00 excl. VAT

over €800 excl. VAT

Germany

€ 40,00

instead of 86,00

 

€ 500,00 excl. VAT

over €800 excl. VAT

UK

€ 70,00

instead of 117,00

 

€ 500,00 excl. VAT

over €1000 excl. VAT

Ireland

€ 80,00

instead of 133,00

 

€ 500,00 excl. VAT

over €1000 excl. VAT

France

€ 40,00

instead of 86,00

 

€ 500,00 excl. VAT

over €800 excl. VAT

Denmark

€ 70,00

instead of 117,00

 

€ 500,00 excl. VAT

over €1000 excl. VAT

Italy

€ 80,00

instead of 133,00

 

€ 500,00 excl. VAT

over €1000 excl. VAT

Spain

€ 80,00

instead of 133,00

 

€ 500,00 excl. VAT

over €1000,excl. VAT

 

All prices on the B2B webshop are VAT exclusive.

 

Received broken goods?

You are required to immediately check the delivered goods upon receipt. Should the delivered product prove to be wrong, inadequate, broken or incomplete, then you must notify Colombian Boho in writing of these defects within 72 hours after receipt of the goods. Please send an email with a clear description of your complaint and 1-2 pictures of the damaged product to info@colombianboho.com so we can review the case. If your complaint is justified, we will offer you the following:

  1. We will refund the broken pot or coaster individually, using the wholesale price of the individual product.  If you received a broken pot, you will be refunded the wholesale price of that pot + matching coaster. If you received a broken coaster, you will be refunded the wholesale price of that coaster + matching pot.

 

If you have any other questions, please don't hesitate to contact us:

 

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