Shipping & policy

 

COLOMBIAN BOHO WHOLESALE

60 days payment term

Free shipping

Minimum order quantity: €500

 

To become a reseller, please fill out the form here.

 

Shipping

Our pottery is imported from Colombia by container and stored in our warehouse in Malle (near Antwerp) in Belgium.

  1. Pick-up at our warehouse in Malle.

  2. Pallet transport. Delivery time is 1-3 working days inside the EU. Delivery times outside the EU are very unpredictable.

Received broken goods?

You are required to immediately check the delivered goods upon receipt. Should the delivered product prove to be wrong, inadequate, broken or incomplete, then you must notify Colombian Boho in writing of these defects within 72 hours after receipt of the goods. Please send an email with a clear description of your complaint and 1-2 pictures of the damaged product to info@colombianboho.com so we can review the case. If your complaint is justified, we will offer you the following:

  1. We will refund the broken pot or coaster individually, using the wholesale price of the individual product.  If you received a broken pot, you will be refunded the wholesale price of that pot + matching coaster. If you received a broken coaster, you will be refunded the wholesale price of that coaster + matching pot.
  2. We will send replacements

 

If you have any other questions, please don't hesitate to contact us:

 

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